Terms & Conditions

1. About This Website

This website provides information about Siyaphila Clinic, its healthcare services, contact information, and appointment request facilities.

The website is intended to make it easier for patients to learn about our services and contact the clinic.

2. Healthcare Information

Information published on this website is provided for general informational purposes.

Website content should not be treated as a substitute for professional medical assessment, diagnosis, or treatment.

If you have a medical concern, please contact a qualified healthcare professional.

3. Appointment Requests

Submitting an appointment request through this website does not automatically guarantee an appointment.

An appointment is only confirmed when the clinic has confirmed the appointment with you.

The clinic may contact you by telephone, email, WhatsApp, or another appropriate communication method to confirm or discuss your request.

4. Appointment Changes and Cancellations

If you need to change or cancel an appointment, please contact the clinic as soon as reasonably possible.

The clinic may have specific cancellation or appointment policies that apply to individual services.

5. Pricing

Prices displayed on the website are provided for informational purposes and may change.

Where a service does not display a price, please contact the clinic for current pricing.

The clinic may confirm the applicable price before providing a service.

6. Website Availability

We aim to keep the website accurate and available, but we do not guarantee that the website will always be available, uninterrupted, or free from errors.

We may modify, suspend, or discontinue parts of the website without prior notice.

7. External Services

The website may contain links or integrations with third-party services, including Google, WhatsApp, social media platforms, mapping services, and other technology providers.

These services operate under their own terms and privacy policies.

8. User Conduct

You agree not to:

• Use the website for unlawful purposes.
• Attempt to gain unauthorised access to the website or its systems.
• Submit false or misleading information.
• Interfere with the operation or security of the website.
• Use the website to distribute malicious software or harmful content.

9. Intellectual Property

Unless otherwise stated, the content of this website, including text, logos, graphics, images, and design elements, belongs to or is used by Siyaphila Clinic and may not be reproduced or redistributed without appropriate permission.

10. Medical Emergencies

11. Limitation of Liability

To the extent permitted by applicable law, Siyaphila Clinic is not responsible for losses arising from temporary website unavailability, technical failures, third-party services, or reliance on general information provided on the website.

Nothing in these Terms limits any rights or protections that cannot legally be excluded.

12. Privacy

Your use of this website is also subject to our Privacy Policy, which explains how we collect and use personal information.

13. Changes to These Terms

We may update these Terms & Conditions from time to time.

The updated version will be posted on this page with a revised "Last updated" date.

14. Contact Us